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Customer Comments

The following are comments from some of our customers using Vacation Rent Pro.

• I would like to take this opportunity to tell you how impressed we are here at Easy Street Vacation Rentals with your Vacation Rent Pro rental booking system. We have 12 properties and have been managing them manually for some time.  We converted our accounting system to QuickBooks, and our accountant, who helped us with the conversion, researched several Vacation Rental Booking systems. Following her research she highly recommended your system. To say that you have revolutionized our business would be an understatement. You have incorporated everything in your system that we have been doing manually and more...much more. We even followed your recommendation and incorporated Webervations to be able to take reservations with credit cards directly from our web site. You have literally saved us HOURS of work daily, and probably saved my marriage.  Great, great job Mark you have created a fabulous system.  Thank you.
  Rick Scali, Easy Street Vacation Rentals, LLC, EasyStreetVacationRentals.com - 4/30/2008

• Vacation Rent Pro is absolutely the best program I’ve ever used---and I’m not just talking among rental software---but all software. I recently bought a new laptop, and with that comes the chore of installing all the software and moving my data. VRP was the only program that made the move effortlessly. For a week of spending time on hold with support people in “India” for so many of my other programs, VRP was stress-free. I only had one little tiny issue, and Mark picked up the phone and called me back immediately. Voila. Solved. (I write this while being on hold for 40 minutes with Coffee Cup!). Thank you!
  Maria Slaby, LittleRiverHarmony.com - 4/25/2008

• Quite honestly, if someone offered me a million dollars to remove this program from my computer I would flat out turn them down. I LOVE IT!!!
  Jason Ellard, HawaiiVac.com - 4/23/2008

• Not only is your product excellent, but your support is more than above par! This is from a Brit who’s business is in Austria but lives and works in Nigeria. Without your product I would not be able to operate. Thank you.
  Paul Harrison, ChaletAustria.com - 4/22/2008

• We started with 2 condos in November and we are now pushing 60 units, - just 5 months later!  We are on our way to 100 by years end and could not have done this without your software.
  Todd Morrison, Snowman Rentals, LLC, SnowmanRentals.com - 4/14/2008

• This software package is awesome.  I found it to be incredibly user friendly and I'm able to generate a monthly Property Statement for an Owner in a fraction of the time compared to when I generated these types of reports using excel spreadsheets.  The author should get the Vacation Rental Nobel Prize for this program!
  Candace Mack, RA, Kauai Calls! Set Your Heart Free LLC - 2/19/2008

• I absolutely LOVE Vacation Rent Pro – I cannot imagine running my VR business without it. It has truly given me back dozens of hours each week. If you want something that will grow with you, and you want great service, and you like a desktop application with the option of having a lot of your information online as well, I highly recommend it.
  Carole, Greek Vacation Rentals, Inc. - Posted in Yahoo Groups forum, #46308 - 12/11/2008

• I was skeptical about which software to invest in for my vacation rentals.  After looking at several I decided to give Vacation Rent Pro a try.  It made it easy that it came with virtually unlimited functionality to try out for your first 5 bookings.  To tell the truth I was hooked after the first booking.  I have gone from an average of 45 minutes per booking total to about 10 minutes.  And that includes the signed contract.  I almost hate saying this but you are really getting a $5000 plus software package for under $200 bucks!  Plus the support you get is beyond real.  Responses to e-mails in under an hour is unheard of.  I give the program 5 Stars (Out of Five).
  Conston Taylor, ParkCitySilveradoLodge.com - 11/29/2007

• I love the program. I have looked at dozens of vacation short term property rental programs and I just love the colors, the easy usability and the functionality. I Can't believe that I was off and running right after I downloaded the product. I am so grateful that I stumbled on your site. Thank you. I look forward to working with you.
  Carla, Pentwater, MI - 11/8/2007

• I just want to take a minute to tell you how much I love this software.  It was really good when I first got it, but what makes it GREAT is your attention to detail, your support with questions, and all the updates you make.  Thank you so much…it has made managing my rental a piece of cake.
  Bradd Fisher www.GVLescape.com, San Bernadino, CA - 10/17/2007

• From our home we manage four vacation rental properties in Sonoma County (CA) Wine Country.  For the first three years it was nearly a full-time job.  This last year we realized that we needed a better system and so we researched more than a dozen property management programs, and did the trial offers of several, but none seemed to be the proper fit for a “By Owner” vacation rental business.  We implemented Vacation Rent Pro (VRP) in January 2007 and it has met or exceeded all of our expectations for managing both the bookings as well as guest information.  By utilizing such features as the email templates and the reminder/alerts, we have reduced our workload by two-thirds.  Also, we don’t worry anymore about missing due dates or letting a customer slip through the cracks.  Exporting data to QuickBooks has greatly simplified our accounting and monthly reporting.  Mark is receptive to comments from users in his effort to continually improve functionality.  In fact, he has made several updates at our request to better meet our specific needs.  This software has allowed us to better manage our properties and serve our customers while freeing us up to spend more time with our two sons (4 yrs old and 7 months old).  We couldn’t be happier with VRP.  Don’t let the price fool you… it’s a great product at a great price!  Thanks Mark!
  Jill and Dell Jensen, www.winecountrylodges.com, Healdsburg, CA - 8/19/2007

• We love this program!  I don't know what we would do without it!  If you've got rentals...you need this!  It's easy to use, and customer service goes above and beyond!
  F.W. and Pamala Muldowney, Santa Rosa Beach, FL - 8/17/2007

• Your search stops here for your vacation rental software needs. This software has it all! We manage multiple properties in Southwest Florida and have always been disappointed with the various vacation rental programs available . Some of them were better than others but they all seemed to be missing the key components for managing vacation rentals which ultimately affected our bottom line due to lost opportunities . VRP provides the ease of bookings, availability of property data, individual owners and most importantly the synergy of all the pertinent info into queries that you build yourself. VRP also analyzes your advertising media to see what’s working for your business and what’s not. VRP won’t let you forget tentative or quoted opportunities, create double bookings or even worse….missed payments. Vacation rentals are similar to hotel rentals with a multitude of variables that must be incorporated into a platform that is usable. VRP has all this. Once you customize it to your rental needs, there is nothing that VRP can’t handle. Most importantly, Mark the developer is constantly improving/updating VRP to meet the demands of the various elements such as technology and clients' needs.
  Brian Busnach, Okin Management LLC, www.OkinProperties.com, Ft. Myers, FL - 4/19/2007

• I currently manage 12 homes from different owners and 3 different managers through our web site at: www.sunkissvillas.com . And the number of homes I manage is growing. I’ve looked high and low for years for a good management solution that would make my life simpler without costing me an arm and a leg. I’ve even used higher priced management software but it left a lot to be desired and I would end up using multiple programs to manage the various aspects of villa promotion, reservations and management. I spent a couple of months getting to know VRP and discovering lots of things along the way. Once you've set up VRP to work the way you work, it’s as close to automatic as you can get. It keeps you on top of the things you need to do, reminding you of all the things you probably had a spread sheet for before. I love the “Workflow” area because I know what I’ve already done, when I did it, what needs to be done and when it needs to be done. I can search the bookings by a variety of parameters such as unpaid bookings, etc. And perhaps the best thing is how great the creator of this fantastic software is to work with. I’ve seen more updates and improvements in the past 3 months than the other software I’ve used for the past 3 years! Whether you only have one home to look after or several you won’t go wrong with VRP. This is REALLY GOOD software!
  Mark Douglas, www.sunkissvillas.com, Disney, FL – 4/18/2007

• "WOW" is all I can say to describe how Vacation Rent Pro Software has help me out!  Before I was using this software I was a mess trying to keep track of my vacation rentals..  This has truly helped me from double booking and knowing who's coming and going and when....  For the $$ you can't beat the value of this software...  Mark, the software writer is always trying to make it better too...  He is very responsive to my needs..  This software should be 4 times the cost that it is.
  Allen Ginsberg, The Ginsberg Group, Coldwell Banker, www.TheGinsbergGroup.com, http://www.MountainVillageCondo.com, Flagstaff, AZ - 4/6/2007

• This software has been very beneficial for my company.  It's easy to use and provides me with the ability to respond to inquiries quickly.  Also, the support has been great.  I always receive prompt answers to my questions.  Thanks for the amazing software.
  Kristy Baker, Long Realty, Phoenix, AZ - 3/2/2007

• I recently purchased your software and I think it is awesome. I've configured my workflow with my existing contracts and standard email responses and it is saving me valuable time. I find myself anxiously waiting for inquiries so I can quickly send out rate quotes. I've noticed that I am closing bookings more quickly because I am ahead of the competition. I have recommended your software to anyone I know that has rental properties.
  Chris Stark, Alpharetta, GA - 2/8/2007

• Thank you for your product! I'd been looking for something to easily manage my condo in Destin, and had looked at other products, but this covered everything I needed! Easy to get the hang of, and the customer support is fantastic. Thank you!
  Tammy G, Houston, TX, www.PogottProperties.com - 2/8/2007

• I have four vacation properties in Sunriver, Oregon and have recently switched from a property management company to managing my own properties.  I looked at several Property Management Software options before deciding on Vacation Rent Pro.  I needed the flexibility of software that would handle multiple properties and track reservations, cleaning schedules and financial data.  Vacation Rent Pro has exceeded my expectations.  The "Reports" feature is a huge bonus, because it gives me snapshots of information I need to track.  Customer support is also exceptional.  I have recommended this software to several of my friends.
  Ron Cochran, www.SunriverRentalsByOwner.com - 12/28/2006

• We use VRP daily for renting 11 condos in Branson, soon to be 17 units.  The software has been reliable, easy to use, and really meets our needs.  We have been able to use quite a few of the enhancements to the software that come on a regular basis.  We would not hesitate to recommend the software to anyone!
  Gary Moris - 10/13/2006

• We have tested quite a few programs only to find that they don’t fulfill our needs, its obvious you have an insight into booking different types of accommodations and the payment methods involved etc.  A great product, well thought out.
  Gary, www.AllTheSeasons.net 8/17/2006

• An absolute must-have for anyone doing vacation property rentals.  The program handles everything we need it to do, and the price is amazing considering all that it does.
  D. Davis, Tucson, AZ - 7/29/2006

• This product saves me literally hours each week in terms of time spent on managing our vacation rentals.  The workflow feature has also saved my sanity, since I now have an automatic record of everything I’ve done in relation to each reservation.  I am a raving fan!
  Pauline Tyack-Hunt, Seattle, WA www.VacationRentalsOnWhidbey.com - 6/22/2006